Data Deletion Request
Last updated: May 17, 2026
AdTrackHQ is committed to your privacy and data rights. This page explains how to request deletion of your personal data from our platform, including data obtained through your connected Meta (Facebook) account.
What Data We Hold
When you use AdTrackHQ, we may store:
- Your account information (name, email, Google profile data)
- Connected account credentials (Meta Business Manager IDs, ClickBank affiliate data)
- Campaign performance data pulled from your Meta ad accounts
- Sales and conversion data from your ClickBank account
- Payment method information (stored securely via Stripe)
- Platform usage data and decision logs
How to Request Data Deletion
- Email us at privacy@adtrackhq.com with the subject line "Data Deletion Request"
- Include the email address associated with your AdTrackHQ account and your full name
- Specify whether you want partial deletion (specific data types) or full account deletion
- We will confirm receipt within 2 business days and complete deletion within 30 days
Timeline: Data deletion requests are processed within 30 days of confirmation. You will receive an email confirmation when deletion is complete.
What Gets Deleted
Upon a full deletion request, we will permanently delete:
- Your account profile and login information
- All campaign data, performance metrics, and analytics
- Connected account credentials and tokens
- Decision logs and platform usage history
- Payment method information (via Stripe's deletion process)
What We May Retain
We may retain certain data where required by law or for legitimate business purposes:
- Transaction records and billing history (required for financial compliance — up to 7 years)
- Data necessary to resolve outstanding disputes or legal claims
- Anonymized, aggregated data that cannot be linked back to you
Facebook / Meta Data
If you connected your Facebook account to AdTrackHQ, disconnecting via Facebook's app settings will revoke our access token. You can do this at:
Facebook Settings → Security and Login → Apps and Websites → AdTrackHQ → Remove
After revoking access, submit a data deletion request to us via email to ensure all stored Meta data is also deleted from our servers.
Questions
If you have questions about data deletion or your privacy rights, contact our privacy team at privacy@adtrackhq.com.
For more information about how we handle your data, see our Privacy Policy.